Quality & compliance

This is how we manufacture.

We state what is internally implemented, what is project-specific, what is in process and what is formally certified. Those statuses are not interchangeable.

01 — Standards

Standards, stated precisely.

Each record below names its governing standard, its scope and its exact status.

ISO 22716:2007 — cosmetics GMP

Governing standard: ISO 22716:2007

Status: Internally implemented

Our operating procedures are structured around ISO 22716:2007 cosmetics good manufacturing practice principles. This is an internally implemented operating framework, not a claim of third-party certification. The framework covers batch records, raw-material traceability, equipment hygiene, personnel practice and documented procedures.

NAFDAC-readiness documentation

Scope: per project

Status: Project-specific

Label input documents, INCI lists and product specifications prepared for registration once the formula is finalised. Registration filing, third-party costs and submission responsibilities are confirmed separately.

UK/EU market documentation

Scope: per project

Status: Project-specific

CPSR-ready records, INCI-compliant label inputs and Responsible Person coordination where included in the project scope.

02 — Testing

Testing follows the product, route and market.

Stability and packaging compatibility are scoped according to the selected development route. Preservative-efficacy, claims, efficacy and other external laboratory work are separately scoped where required.

Reports are named publicly only when they exist, apply to the stated product and can be shared.

03 — Documentation

What each route comes with.

Documentation is scoped by route. One matrix, one promise — no small print that contradicts the headline.

Documentation included with each engagement route
DeliverableRoute A — Private labelRoute B — Semi-customRoute C — Custom formulation
Label input documentIncludedIncludedIncluded
INCI ingredient listIncludedIncludedIncluded
Product specification sheetIncludedIncludedIncluded
SDS/MSDSAvailable separately where requiredIncluded where applicableIncluded where applicable
Packaging compatibility reviewOUI-approved stock packaging onlyIncluded for agreed packagingIncluded for agreed packaging
Label information reviewIncludedIncludedIncluded
Stability and compatibility testingAvailable separatelyAvailable separatelyIncluded
Claims/efficacy testingAvailable separatelyAvailable separatelyAvailable separately
CPSR for UK/EU marketsAvailable separatelyAvailable separately
NAFDAC-readiness documentationIncludedIncludedIncluded
External laboratory testingAvailable separatelyAvailable separatelyAvailable separately

Route A — Private label

Label input documentIncluded
INCI ingredient listIncluded
Product specification sheetIncluded
SDS/MSDSAvailable separately where required
Packaging compatibility reviewOUI-approved stock packaging only
Label information reviewIncluded
Stability and compatibility testingAvailable separately
Claims/efficacy testingAvailable separately
CPSR for UK/EU markets
NAFDAC-readiness documentationIncluded
External laboratory testingAvailable separately

Route B — Semi-custom

Label input documentIncluded
INCI ingredient listIncluded
Product specification sheetIncluded
SDS/MSDSIncluded where applicable
Packaging compatibility reviewIncluded for agreed packaging
Label information reviewIncluded
Stability and compatibility testingAvailable separately
Claims/efficacy testingAvailable separately
CPSR for UK/EU marketsAvailable separately
NAFDAC-readiness documentationIncluded
External laboratory testingAvailable separately

Route C — Custom formulation

Label input documentIncluded
INCI ingredient listIncluded
Product specification sheetIncluded
SDS/MSDSIncluded where applicable
Packaging compatibility reviewIncluded for agreed packaging
Label information reviewIncluded
Stability and compatibility testingIncluded
Claims/efficacy testingAvailable separately
CPSR for UK/EU marketsAvailable separately
NAFDAC-readiness documentationIncluded
External laboratory testingAvailable separately

Packaging compatibility review applies to the final agreed packaging supplied within the required testing window. Items marked 'Available separately' are scoped and quoted separately; the final inclusion list for your project is confirmed in your written quotation.

04 — Fees and regulatory scope

What the fees pay for.

Sampling and development fees pay for the formulation work, sample production and revisions stated within the selected route. They are separate from production costs unless a written quotation explicitly says otherwise.

OUI provides the product and formula documentation specified for each route and supports regulatory readiness once the formula is finalised. Registration filing, third-party laboratory work and additional market-specific requirements are scoped separately unless explicitly included in the quotation.

05 — Sampling policy

Paid sampling. Two revision rounds. No ambiguity.

Sampling fees are paid and non-refundable. Packaging must be confirmed before formulation begins.

Ready?

Start with a brief.
We handle the rest.

Category, route, target market, expected volume. That's all we need to begin.